FAQ
Frequently Asked Questions
How long does shipping take?
Orders are processed within 1–3 business days.
Delivery usually takes 7–14 business days, depending on your location and the product ordered.
Do you ship internationally?
Yes! We ship worldwide.
Shipping times may vary based on your country’s customs and local delivery services.
What payment methods do you accept?
We accept Visa, MasterCard, American Express, PayPal, and other major payment methods available at checkout.
Can I track my order?
Absolutely!
Once your order ships, you’ll receive an email with your tracking number and a link to track your package in real time.
How do I contact customer support?
You can contact us anytime at jjkstreetwearx@gmail.com
We’ll get back to you within 24–48 hours.
What if my item arrives damaged or incorrect?
If there’s an issue with your order, contact us immediately with your order number and a photo of the item.
We’ll gladly send a replacement or issue a refund depending on the situation.
Do I have to pay customs fees?
In some countries, customs fees or import taxes may apply.
These charges are the responsibility of the customer, and they vary depending on your local laws.
Can I cancel or change my order?
You can request a change or cancellation within 12 hours after placing your order.
After that, your order may already be processed and shipped.